mypsychocandy.com | A NEW DRUG
By accessing or using mypsychocandy.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the site. This site is operated from the United States. We make no representation that the content or products offered are appropriate or available in all jurisdictions. By accessing this site from outside the United States, you do so at your own risk and are solely responsible for compliance with all applicable local laws and regulations.
Use of This Website
This site and all its content are intended for personal, non-commercial use. You may browse and make purchases from the site in accordance with these terms. Any other use, including reproduction, modification, distribution, or republication of any content, is strictly prohibited without prior written consent from A NEW DRUG.
We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion. Your access to the site may be suspended or terminated if we believe you are violating these terms or engaging in fraudulent or harmful activity. We also reserve the right to decline orders shipping to certain countries or regions due to trade restrictions, carrier limitations, export regulations, or legal compliance requirements.
Product Availability & Orders
All products are offered subject to availability. We may change or discontinue items at any time without notice. Adding an item to your cart does not guarantee its availability at checkout.
Please ensure all order information (including sizing, billing, and shipping details) is correct before submitting your order. Orders cannot be modified once placed. A NEW DRUG is not responsible for incorrect or incomplete information provided by the customer.
International customers are solely responsible for any import duties, customs fees, taxes, or regulatory requirements imposed by their country. A NEW DRUG does not collect or reimburse these charges.
Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to adjust pricing due to errors, promotions, or market changes. Payment must be made in full at the time of purchase. We use secure third-party payment providers and do not store your full payment information.
All transactions are processed in USD. A NEW DRUG is not responsible for currency conversion fees, exchange rate fluctuations, or any related charges applied by the customer’s bank or payment provider.
Shipping
Orders typically take up to 3 business days to process and 3 business days to ship. Shipping times vary depending on your location and selected shipping method. You will receive a confirmation email once your order has shipped.
We are not responsible for any lost, stolen, delayed, or damaged shipments. If a package is returned due to an invalid address, additional shipping fees will apply to resend it.
For international orders, shipping timelines are estimates only and may be significantly delayed due to customs processing. A NEW DRUG is not responsible for packages held, seized, destroyed, or delayed by customs authorities. Customers are solely responsible for ensuring their order complies with their country’s import regulations. Unclaimed or refused international packages are not eligible for a refund, and additional shipping fees will apply for any reshipment.
Returns & Exchanges
All sales are final. We do not accept returns, cancellations, or exchanges. This policy applies globally — your location does not affect eligibility. Please review product details, sizing, and order information carefully before checking out.
Initiating a chargeback or payment dispute in lieu of contacting us directly may result in permanent suspension of your account and may be subject to legal action to recover the disputed amount and associated fees. If you have an issue with your order, please contact us before pursuing any dispute with your payment provider.
Intellectual Property
All content on this website — including but not limited to text, images, logos, graphics, layout, and software — is the exclusive property of A NEW DRUG and protected by U.S. copyright and intellectual property laws.
PSYCHOCANDY® is a registered trademark owned by A NEW DRUG. Trademark protection applies internationally to the extent permitted under applicable law and international intellectual property treaties. Any unauthorized use, reproduction, or imitation of this trademark or any site content is prohibited without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, A NEW DRUG shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use this site or products purchased through it. All products are sold “as is” without warranties of any kind, unless specifically stated otherwise.
In no event shall A NEW DRUG’s total liability to you exceed the amount you paid for the specific order giving rise to the claim.
Dispute Resolution & Arbitration
Contact First. Before initiating any legal action or dispute, you agree to contact A NEW DRUG in writing and allow 30 days for us to resolve the issue in good faith.
Binding Arbitration (U.S. Customers). For customers located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or your use of this site shall be resolved by binding arbitration rather than in court, except that you may assert individual claims in small claims court if they qualify. By agreeing to arbitration, you waive the right to a trial by jury and the right to participate in any class action lawsuit or class-wide arbitration.
International Customers. Regardless of your location, any dispute arising from your use of this site or purchase of our products will be governed exclusively by the laws of the State of California and the United States, without regard to conflict of law principles. You consent to the exclusive jurisdiction of courts located in Los Angeles County, California for the resolution of any such dispute.
Third-Party Links
Our website may include links to external sites or services. We are not responsible for the content, privacy practices, or accuracy of information on those third-party websites.
Governing Law
These Terms and any disputes arising from your use of this site or purchase of our products will be governed by and interpreted in accordance with the laws of the State of California and the United States of America, without regard to any conflict of law principles. Any legal action or proceeding shall be brought exclusively in a competent court located in Los Angeles County, California.
Changes to These Terms
We may update or change these Terms of Service at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.
Contact
For questions about these Terms of Service, please contact us.